Cardinal Health Sales Support Specialist -12-18 Months Contract in Vaughan, Canada

Cardinal Health Canada is currently seeking a Sales Support Specialist - LTC, to join the Central Region Long Term Care Sales Team on a 12-18 months contract basis to sit within our head-office in Vaughan, Ontario. As a Sales Support Specialist you will work closely with your assigned Long Term Care Territory Manager (TM) to support their territory. This role is responsible for providing sales support through direct involvement in the sales process, either by helping persuade customer buying decisions or involvement in the effective implementation of solutions to support the attainment of the organization's sales objectives. The ideal candidate is familiar with sales and customer service best practices. She/he should also be able to interpret sales metrics and be goal-oriented. The individual must perform well in a team environment and have exceptional people skills.

Responsibilities:

  • Respond to emails and phone calls from their assigned TM partner and monitor sales account activities on an ongoing basis
  • Liaise with management and all Cardinal Health client resources to ensure customer satisfaction and problem resolution
  • Enlists the support of clinical specialists, service resources, and other sales and management resources as needed
  • Update contact information and opportunities for clients in the CRM system (Salesforce)
  • Review specific sales requests to ensure an overall positive customer experience
  • Liaise with territory managers to develop specific sales strategies
  • Provide administrative support including but not limited to filing reports and preparing quotations on behalf of the sales team
  • Generate and process new sales leads
  • Manage sales tracking tools, reports and keep record of sales trends
  • Stay up-to-date with new product and feature launches

Experience:

  • Post-secondary education and previous healthcare experience is preferred
  • Previous experience in customer service or sales
  • Strong interpersonal and communication skills
  • Self-motivated and ability to work independently and meet demanding deadlines
  • Strong organizational skills with an attention to detail
  • Advanced computer skills (Excel, Word, PowerPoint)

Cardinal Health is committed to employment equity and encourages applications from women, visible minorities, Aboriginal peoples and persons with disabilities. Cardinal Health is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Human Resources team is responsible for working with applicants requesting an accommodation at any stage of the hiring process.

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.