Cardinal Health Account Consultant, Territory Management in Dallas, Texas

The Account Consultant for Ambulatory Care (Non-Acute IDN Manager) is responsible for managing the success of the relationship with an assigned set of customers in order to achieve the goals and objectives identified by the customer and Cardinal Health. Responsible for long-term relationship building between the customer, Cardinal Health, and other professional organizations (Group Purchasing Organizations, etc). The complexity of the solution, product, or services offered is variable and can range from simple to moderately complex account matrix management.

Expectations:

  • Customer’s primary point of contact for non-acute problem resolution & project identification.
  • Ensure appropriate penetration of Cardinal Health products into non-acute channel; identify and qualify new revenue opportunities; develop plans for introducing new solutions.
  • Demonstrate advanced knowledge of customer relationship management, sales, and operations functions
  • Manages department operations and supervises professional employees, frontline supervisors and/or business support staff
  • Interacts with subordinates, peer customers and suppliers at various management levels may interact with senior management
  • Gains consensus from various parties involved
  • Participates in the development of policies & procedures to achieve goals, specifically regarding standardization of customer price, product & process efficiencies.
  • Responsible for identifying, quantifying, qualifying, tracking & evaluating customer pain points.
  • Proactively manage fill-rate performance by leading medical group to develop list of pre-approved substitutes for high usage items.
  • Bring forward recommendations on rightsizing of localized inventory, as well as par-level adjustment opportunities based on seasonality & historical usage.

Accountabilities:

  • Expand executive presence and expand supply chain support across customer’s strategic needs. Responsibility includes CHRISTUS Trinity Mother Frances, as well as competitive IDN customer targets in the Dallas geography.
  • Manage basic service needs on a daily basis by facilitating routine customer transactions for IDN non-acute facilities located in the Dallas area.
  • Drive operational excellence and maximize customer loyalty. Assists with process improvement projects as needed.
  • Lead data collection and reporting to support initiatives and basic business needs
  • Coordinate internal and external resources to maintain the relationship, improve mutual profitability, and create intended value.

Qualifications

  • Bachelors degree preferred
  • Min 3 years related sales experience, preferred
  • Ability to travel
  • Proven product knowled

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.